Welcome to Sovereign House.
By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making any purchase or engaging with our services.

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1. About Us

Sovereign House is a UK-based company specialising in the sale and sourcing of physical gold and silver coins. We connect clients with trusted wholesale suppliers and ensure secure delivery directly to the client’s provided address.

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2. Eligibility

You must be at least eighteen years old to use our website or make a purchase.
By using our services, you confirm that all information you provide is accurate and up to date.

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3. Products

We supply gold and silver coins sourced from reputable suppliers.
All product descriptions, pricing, and specifications are provided in good faith.
Precious metal prices fluctuate and values may change at any time.

Images on the website are for illustration purposes only and actual items may vary slightly.

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4. Pricing

All prices are listed in GBP.
Prices may change without notice due to market volatility.
Your final price is confirmed at checkout or when paying over the phone.

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5. Ordering and Payment

By placing an order you agree that:

• You are authorised to use the payment method provided.
• You understand that gold and silver are investment-grade products and subject to market risk.
• Your order is only confirmed once payment has been cleared.

We may refuse or cancel an order if we suspect fraud, incorrect details, or lack of stock.

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6. Delivery

We ship directly from our trusted suppliers to your chosen address.
Delivery typically takes up to five working days but may be delayed due to courier issues, supply chain updates, or high demand.

All shipments are insured until they reach your address.
Once delivered and signed for, responsibility transfers to you.

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7. Returns and Refunds

Due to the nature of investment-grade precious metals, we do not accept returns or cancellations once an order has been paid for, unless the item is damaged or incorrect.

If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery and provide proof of the issue.

 

8. Investment Disclaimer

Sovereign House does not provide financial advice.
We do not guarantee profits, future values, or market performance.
You are responsible for your own investment decisions.

Gold and silver prices may rise or fall. Always conduct your own research and seek professional advice if required.

 

9. Liability

We are not responsible for any losses related to investment decisions, market movements, or misuse of our products.
Our total liability is limited to the cost of the product you purchased.

 

10. Website Use

You agree not to misuse the website, attempt to access restricted areas, or engage in any activity that may damage or interrupt the website.

All website content—including text, images, and branding—is owned by Sovereign House.
You may not copy or reuse material without permission.

 

11. Privacy

We collect and store personal data only to process orders and provide customer service.
We do not sell or share your information with third parties except when required for order fulfilment.

 

12. Changes to Terms

We may update these Terms and Conditions at any time.
Continued use of the website means you accept the updated version.

 

13. Contact Us

Sovereign House
Email: info@sovereignhousegold.com

Phone: 020 8460 3002
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ