Sovereign House Gold
Last updated: January 2026

These Terms and Conditions govern the use of the Sovereign House Gold website and the purchase of products from Sovereign House Gold. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you must not use our website or services.

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1. About Us

Sovereign House Gold specialises in the sale of physical precious metals, including graded and ungraded gold coins and bullion products. All products are sold as physical goods and not as regulated financial products.

Sovereign House Gold operates in the United Kingdom.

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2. Nature of Products and No Financial Advice

All products sold by Sovereign House Gold are physical precious metals.

Nothing on this website constitutes financial, investment, tax, or legal advice. Any information provided is for general informational purposes only. Customers should seek independent professional advice before making any purchase decisions.

Precious metals prices can rise or fall. Past performance is not a guarantee of future results.

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3. Pricing and Spot Price Fluctuations

All prices are displayed in GBP and include VAT where applicable.

Prices are based on the live precious metals market and may change frequently due to movements in the gold spot price. Once an order is confirmed and payment is received, the price is locked in and will not change.

Displayed spot prices are indicative only and are sourced from third party market data providers. Sovereign House Gold cannot guarantee the accuracy or timing of spot price updates.

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4. Graded Coins and Condition

Many products sold by Sovereign House Gold are professionally graded and encapsulated by internationally recognised grading services such as NGC or PCGS.

Graded coins are sold exactly as described on the product page and as shown on the grading slab label. The assigned grade represents the professional opinion of the grading service, not Sovereign House Gold.

Minor variations in appearance, toning, or lustre may occur and do not constitute a defect.

Once a graded coin has been delivered in its original sealed slab, no disputes will be accepted regarding grade, condition, or eye appeal.

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6. Orders and Payment

Orders are only confirmed once full cleared payment has been received.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases involving suspected fraud, pricing errors, or failure to provide required compliance documentation.

Payments may be accepted via card, bank transfer, or other approved methods.

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7. Anti Money Laundering (AML) Requirements

For orders above £2,000, or where required by law, Sovereign House Gold is obligated to collect Anti Money Laundering documentation.

This may include proof of identity and proof of address.

Failure to provide requested AML documentation may result in order delays or cancellation with a refund issued.

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8. Shipping and Delivery

All orders are shipped using fully insured and tracked delivery services.

Packaging is discreet and unbranded for security purposes.

Delivery times are estimates only and may vary due to external factors beyond our control.

Risk of loss passes to the customer upon delivery and signature confirmation.

If a parcel arrives visibly damaged, the customer must notify Sovereign House Gold within 24 hours and retain all packaging.

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9. Returns and Cancellations

Due to the nature of precious metals and market volatility, all sales are final once dispatched.

Returns are only accepted if:
• The incorrect item was supplied, or
• The item is proven to be materially different from the description.

No returns are accepted for:
• Change of mind,
• Market price movements,
• Buyer’s remorse,
• Graded coins that have been opened, tampered with, or removed from their original slab.

Any approved return must be authorised in writing before being sent back.

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10. Damaged or Lost Items

All shipments are insured during transit.

If an item is lost or damaged in transit, Sovereign House Gold will assist with the claims process. Claims must be reported within 24 hours of delivery or expected delivery date.

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11. Taxation

Certain gold coins may qualify as Capital Gains Tax exempt under current UK legislation due to their legal tender status.

Tax treatment depends on individual circumstances and may change. Sovereign House Gold does not provide tax advice and accepts no liability for changes in tax law or personal tax outcomes.

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12. Buyback and Liquidity

Any reference to future resale or liquidity is indicative only and does not constitute a guarantee.

Sovereign House Gold may offer to repurchase items at its discretion based on market conditions at the time.

 

13. Intellectual Property

All website content, including text, images, logos, and branding, is the property of Sovereign House Gold and may not be reproduced without written permission.

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14. Limitation of Liability

Sovereign House Gold shall not be liable for:
• Market losses,
• Indirect or consequential losses,
• Delays caused by third parties,
• Changes in market value after purchase.

Our total liability shall not exceed the purchase price of the goods supplied.

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15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

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16. Contact Information

For questions regarding these Terms and Conditions, please contact Sovereign House Gold through the contact details provided on our website.